Direct Debit
If you have a UK bank account, it is easy to pay your FSEM membership subscription by annual Direct Debit (in January or July) and we will notify you of the payment coming out of your account at least 10 days in advance. A receipt of payment can be requested by email: enquiries@fsem.ac.uk
Setting up your Direct Debit
When joining the Faculty you will be taken through a few steps to set up your annual DD payment when logging into the members’ area of this website for the first time.
Membership direct debit payments are administered through GoCardless.
Contact the Faculty office if you have not received your login details or experience any difficulties email: enquiries@fsem.ac.uk tel: 0131 603 4060 and we will help you set up your direct debit.
Changing or cancelling your Direct Debit
If you are changing or cancelling your Direct Debit instruction, please contact enquiries@fsem.ac.uk at least five days before your account is due to be debited.
The FSEM will notify you if membership subscription amounts are due to change and will arrange any adjustments to your direct debit.
To cancel your direct debit you will need to contact your bank or building society. Please also email us at enquiries@fsem.ac.uk to let us know. You will need to cancel your Direct Debit at least five working days before your account is due to be debited.
The Direct Debit Guarantee
The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit. The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit, we will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request that we collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit – either by the FSEM or your bank or building society – you are entitled to a full and immediate refund of the amount paid from your bank or building society. Note: If you receive a refund you are not entitled to, you must pay it back when we ask you.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.
